Welcome to Salesfloor Academy:
Follow along with the video below to practice accepting live chat requests & Managing your customer requests in your mobile app.
Articles featured in this course:
- What is live chat?
- Making yourself available for Live Chat
- View chat history
- What happens if I miss a chat
- Tips for customer requests
- Answer your customer requests
- View customer requests
- Forward a request to customer service
- How to delete a Live Chat conversation
A copy of the presentation used in this video is available for download at the link below: