September 2019 Update: version 1.113.0

Dear users, 

Introducing our latest platform update in September 2019, including mobile version 1.113.0 (downloaded automatically to your device or via App Store and Play Store once the update is complete).

Here is a quick recap of what's included in our upcoming release: 

 

What's new?

  • 2 new Key Performance Indicators (KPIs) have been added to the reporting pages of the Backoffice and mobile app for all users* [Mobile, SF-25223]:

    • ​# Forwarded to CS: The number of requests forwarded to Customer support by an associate (excludes Live Chats) during the specified time period.
    • % Forwarded to CS (Approx.): The approximate % of requests forwarded to Customer Support by an associate (excludes Live Chats) during the specified time period.
Screen_Shot_2019-09-16_at_3.41.36_PM.png
*For users with Corporate Admin (level 4) accounts, both KPIs have also been added to the downloadable activity exports.



Bugs

  • Fixed issue affecting previous product selections when editing a My Look Lookbook after the first product selection attempt [Mobile, SF-25306]
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