The Salesfloor Support team is ready to answer any and all questions or concerns you may have. Whether it be general knowledge about the app itself or to report a problem. How can you receive support? Great question!
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Within the Salesfloor app, open up your side menu (the three horizontal lines on the bottom-right of your screen) then tap on Support Center; a) b) |
Open your browser and
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2. Within the Support Center, you will find a variety of categories that cover the majority of frequently asked questions and step-by-step tutorials on how to utilize the Salesfloor application's functions:
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3. Should you not find the answers you are looking for, you can contact our Answer Bot which can be found by tapping the pink icon near the bottom-right of your screen:
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The Answer Bot is designed to answer your questions with prewritten articles that can be found in the Support Center. Should the Bot not provide you with the answers you were looking for, you then are presented with the option to either ask another question or get in touch with the Support team:
4. Tapping on "Get in touch" will prompt you to submit an email to the Support team. To ensure that our team can assist you as efficiently as possible, please provide the following details:
- A detailed description of the issue you are experiencing.
- Remember to include any available screenshots and/or recordings of the issue.
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What type(s) of device(s) are you using to access Salesfloor?
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What iOS or Android version is currently running on your device?
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What version of the Salesfloor app do you currently have installed on your device?