User groups & permissions

When creating new Salesfloor Accounts, there are 4 account types available; each with their own unique set of features & permissions. Down below you'll find a breakdown of each account type:

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User Types

Permission Levels

User Account Types

User Types	Description
Users/Associates (Level 1)	A user account (level 1) has a unique login and Selling Mode active. Users have access to a Storefront, the ability to receive and respond to customer requests, interact with live chat, and track transactions.
Store Managers (Level 2)	Store Managers (level 2) are responsible for all users belonging to a single store/location. Enabling Selling Mode for a customer-facing profile is optional.
Management (Level 3)	Managers (level 3) are responsible for all users belonging to all stores/locations. Enabling Selling Mode for a customer-facing profile is optional.
Corporate Admins (Level 4)	Corporate Admins are responsible for all users in all stores/locations and have access to admin performance reporting exports. Selling mode is disabled on level 4 accounts by default.

User Account Type Permissions

The Salesfloor platform’s default permission levels are predefined sets of permissions that you can assign to individual users, groups of users, or security groups, based on the functional requirements of the users and on security considerations.

Permission levels	Store Associates (1)	Store Managers (2)	Management (3)	Corporate Admins (4)
Storefront	✔	optional	optional	✗
Access to customer contact data	My customers only	✗	✗	✔
Performance reporting	My account only	All store users	Multi-store users	All stores & users
Detailed sales transaction reporting	✗	✗	✗	✔
Create / edit / enable / disable users	✗	✔	✔	✔
Download transaction data	✗	✗	✗	✔
Download customer data	✗	✗	✗	✔
Corporate Task Creation	✗	✗	✗	✔
Marketing Asset Creation	✗	✗	✗	✔

 For more information, please contact your Salesfloor representative.