The products that appear in the Top Picks and New Arrivals sections of Storefronts can be customized by users, but in the case that they have not chosen enough products to fill the available slots for each section, or if a product that they have selected becomes unavailable, then Salesfloor will auto-select products to fill the empty spaces.
Retailers can control which products are selected by defining a list of products that we can import into our system - the Nominated Products list.
See: Upload Nominated Products using the .ben tool
This list will be used to dictate which products should be auto-populated when a Storefront product goes out of stock, keeping in mind the priority that was set in the file. For example, if an item in a user's New Arrivals section has gone out of stock, it will be replaced with a product from the nominated products file with type "new-arrivals" and priority "1".
If the retailer has specialties enabled, then this will also be considered when selecting products - only products within the categories that the user has selected as their specialties will be selected. For example, if a user has selected “Menswear” and “Men's Shoes” as their specialties and one of the items in their Top Picks section has gone out of stock, it will be replaced with the highest priority ranked product from the nominated products file with type "top-picks" that is under either the “Menswear” or “Men's Shoes” category. Any items in the file that are in other categories (ex. “Women's Shoes” or “Cosmetics”) would not be considered for selection for this specific user.
Retailers are encouraged to periodically update their set of nominated products to keep the Storefronts fresh and relevant to current new arrivals, styles, and trends. An important thing to note however, is that importing a new nominated products list does not prompt a refresh of all auto-selected products on all Storefronts; it will simply update the list of products that Salesfloor will select from when it is time for a product replacement.
Auto-selected products are replaced after 14 days, or if the product is out-of-stock or removed from the Product library. The replacement auto-selected product will then be taken from the most recently imported nominated products list.
Products that were manually selected by users will not be replaced unless the product is out-of-stock or removed from the Product library. Note that if a user edits the comment on an auto-selected product, this product is no longer considered as auto-selected and it will not be auto-refreshed (unless it goes out of stock).
If retailers don’t define a set of products or this mode is disabled, Salesfloor uses the entire product library for possible auto-selection, with the following exceptions:
- Unavailable products are excluded.
- On-sale products are excluded.