Storefronts
Live Chat
- Why are messages being flagged in live chat conversations?
- How to Enable Video Chat
- What is Live Chat?
- How to Make Yourself Available for Live Chat
- Accepting a Live Chat Request
- Live Chat Request Routing (DAR)
Emailing Customers
Texting Customers
Product Library
- Grouped Product Linking
- What to do if you can't find a product in the library?
- Introduction to the Product Library
- Searching and Filtering in the Product Library
- SKU Variants
- Sorting products in the Product Library
Customer Requests
- How to create an appointment
- Filtering Customer Requests
- Replying to Customer Requests
- How To Accept New Leads
- Appointment Requests
- Appointment Management
Manual & Automated Tasks
Contacts
- Searching & filtering your customers
- Primary & Secondary Customer Relationships
- Customer Insights (CI Clienteling)
- Adding Clients from All Customers to My Contacts
- How to Favourite a Contact
- How to Create a New Contact
Lookbooks
Social
Reporting
Settings
Backoffice
Managers & Corporate Admins
- Where can I find my in-store sales attribution?
- How to Add & Deactivate Users in Backoffice
- Asset Management Tool for Admins
- Corporate Tasking
- Salesfloor Manager Views
- Appointment Request Settings