Storefronts
- Introducing the New Storefront
- How do I share my Storefront?
- What is my Storefront?
- Changing or editing Products on your Storefront
- Default (Nominated) Products
- Trending Recommendations
Live Chat
- Why are messages being flagged in live chat conversations?
- How to Enable Video Chat
- What is Live Chat?
- How to Make Yourself Available for Live Chat
- Accepting a Live Chat Request
- Live Chat Request Routing (DAR)
Emailing Customers
- Customer Name Placeholder
- AI Messaging
- Can I save my email and come back to it?
- Can I format my email content?
- Managing Your Email Messages & Inbox
- Composing an Email
Texting Customers
Product Library
- Grouped Product Linking
- What to do if you can't find a product in the library?
- Introduction to the Product Library
- Searching and Filtering in the Product Library
- SKU Variants
- Sorting products in the Product Library
Customer Requests
- How to Reassign Appointments
- How to create an appointment
- Filtering Customer Requests
- Replying to Customer Requests
- How To Accept New Leads
- Appointment Requests
Manual & Automated Tasks
Contacts
- Customer Notes
- Searching & filtering your customers
- Primary & Secondary Customer Relationships
- Customer Insights (CI Clienteling)
- Adding Clients from All Customers to My Contacts
- How to Favourite a Contact
Lookbooks
Social
Reporting
Settings
Managers & Corporate Admins
- Admin Reporting in the Backoffice
- Where can I find my in-store sales attribution?
- How to Add & Deactivate Users in Backoffice
- Asset Management Tool for Admins
- Creating Corporate Tasks
- Appointment Request Settings