Selecting the filter option in the bottom left corner of your customer requests page will allow you to customize the view of your inbox, as well as switch between resolved and unresolved requests that you have received.
From the Home page of your Salesfloor App, select you Customer Requests folder:
On the Customer Requests page, select Filter in the bottom left corner:
On the Filter page, you can choose to view specific types of requests, or toggle between your resolved and unresolved requests:
IMPORTANT: Your Customer Requests page will always remember your last selections on the Filter Page. In order to ensure that your Customer Request folder displays the request that need your attention first, ensure that you re-select "All Requests" and "Unresolved" in the status field: