My Contacts is your own personal clientele book and contains all of the customers that you can reach out to through Salesfloor. You can send your contacts emails and texts to keep them updated on new products and inform them of sales; you can create Lookbooks for them to send them personalized product recommendations; and you can book appointments for them to shop with you online or in store!
All Customers is the list of all corporate CRM customers. Depending on your retailer’s privacy settings, you can search for customers in this list to get a comprehensive view of their profiles, purchase history and shopping preferences in order to better assist them. If enabled by your retailer, the “Add to Contacts” configuration allows you to add known customers to your personal My Contacts list.
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