Featured FAQs
- How do I reset my password?
- Where do I find my Salesfloor app version?
- My account is locked, what can I do?
- What is my retailer ID?
- My Android device's network isn't working - what can I do?
- My iPhone or iPad's network isn't working - what can I do?
Account Setup
Emailing & Texting Customers
- What happens if I add more than one client to an email using compose?
- How can I find my Sent emails?
- What's the difference between composing an email and sharing an update?
- How can I attach products when composing an email?
- How do I share to my contacts using Tags?
- How can I filter my customer requests?
Live Chat
Storefronts
Contacts
Lookbooks
Product Library
Reporting
- Why doesn't my Live Chat Answer Rate by store equal my LCAR for the program?
- Why doesn't my Live Chat Answer Rate by user (associate) equal my LCAR for the program?
- What is my Global Rank?
- When will I receive my weekly reporting?
- What is the difference between visitors and unique visitors?
- What do “Requests” refer to?