To help you establish a baseline and self-evaluate your performance on the Salesfloor app, the Salesfloor team sends out a weekly report summarizing your activities in the last 30 days. This report is often referred to as a 30-Day Report and contains important Key Performance Indicators such as Total Sales, Request Reply Time, Live Chat Answer Rate and more.
Quantified information can be very powerful for ongoing goal-setting and making adjustments to current practices so that you can make the best of your time spent helping customers through the power of Salesfloor.
To help you and your manager understand how to build actionable goals, use the following sections to gauge your performance:
Comprehensive Performance KPIs
Following the above advice will help you make the best of this wonderful tool, which as a result, will help you increase your sales. Give them a try and see your performance flourish!